At Glinh, we value the trust our patients place in us. Therefore, we protect the privacy and confidentiality of all personal and medical information provided to us, complying with national and international data protection laws.
We comply with the provisions of Law No. 172-13 on the Protection of Personal Data of the Dominican Republic, the General Data Protection Regulation (GDPR) of the European Union, and the provisions of the Health Insurance Portability and Accountability Act (HIPAA) of the United States regarding the confidential handling of medical information.
1. Collection of Personal Information
We collect personal information solely for purposes related to the provision of our medical tourism services, such as:
Evaluating patient eligibility for medical or cosmetic procedures.
Preparing quotes, coordinating appointments, treatments, accommodations, and transportation.
Maintaining medical, administrative, and follow-up communications.
The information we may request includes full name, country of residence, contact number, email address, relevant medical information, and travel preferences.
2. Purpose of Use of Information
The information is used exclusively to provide safe, personalized, and efficient medical care.
It will not be used for commercial purposes unrelated to the contracted service, nor will it be shared with unauthorized third parties.
3. Protection and Confidentiality
We adopt technical, administrative, and digital security measures to guarantee the integrity and confidentiality of personal and medical data.
Only authorized medical and administrative personnel have access to this information, under strict confidentiality agreements in accordance with Law 172-13 and HIPAA.
4. Data Assignment and Transfer
We may share some of this information with:
Clinics, hospitals, and associated physicians for the proper provision of services.
Medical and nursing staff contracted for care and follow-up.
Transportation or lodging providers, only when necessary.
All data recipients agree to comply with the same protection and confidentiality standards as our company, in accordance with current legislation.
5. Derechos del Titular de los Datos
El paciente tiene derecho a:
Acceder, corregir o eliminar sus datos personales.
Retirar su consentimiento para el tratamiento de sus datos.
Solicitar información sobre cómo se utilizan o almacenan sus datos.
Las solicitudes pueden realizarse escribiendo a: [info@glinh.com].